A window well cover warranty can ensure you that you are receiving a top-level product. Some may argue that if you purchase a high-quality product, there is no need for warranty coverage, but actually a warranty proves the manufacturer’s belief in the value of their product. If you invest in window well covers with no warranty to guarantee proper function, you will have nowhere to turn if the well floods due to a malfunction or if the cover shatters at the slightest impact. Read on to find out what you need to know about purchasing a window well cover with a warranty.
Requirements for Warranty Coverage
You may be required to have your covers professionally installed to ensure they are going to function according to the manufacturer’s intention. Some window well covers also require the installation of a locking or support system. It is not simply a matter of placing the cover on top of the well opening. Make sure you have warranty coverage in the future, if needed, by retaining all of the original purchase paperwork and storing it in a secure location.
What Will a Warranty Cover?
Window well covers are constructed out of material meant to withstand heavy weight, usually up to 250 pounds. This protects most adults or animals from injury in case of a fall. If the cover cracks, splinters or shatters due to a defect in the manufacturing process, most warranties will replace the product for free, minus labor costs.
If the product is constructed of a clear polycarbonate, the manufacturer is responsible if the surface fades or yellows. If the cover has metal components, the manufacturer is also answerable for any rust within the warranty’s time frame. Any other failing of the product due to a shortcoming on the part of the manufacturer should be covered. If the product is misused or altered, the warranty may become void.
How to Place a Warranty Claim
To place a claim under a window well warranty, most policies require the purchaser to send the request in writing to either the installer or the manufacturer. The responsible parties may visit the scene and investigate the damage. If they determine the purchaser deserves compensation, they may deliver a replacement product as long as the customer pays for installation costs.
Windowell Expressions proudly installs products that include a guarantee for their clients. Contact Windowell Expressions today to find out more information about your window well cover warranty and your specific coverage limits, or schedule a free assessment of your current window wells if you are considering replacement.